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assertive communication assertive communication is open, direct and approp riately expressive. assertiveness allows you to express your opinions and feelings honestly and to exercise personal rights without denying the rights of others. (refer to “your basic rights” handout) passive communication passivity involves a tendency to suppr ess your feelings and opinions in an effort to please or to avoid conflict. body language may imply lack of confidence, i.e. avoidance of eye contact, mumbling. aggressive communication aggressive communication involves an attempt to get what you want through verbal or physical force. this often results in violating the rights of others and leaves others feeling defensive, hurt and intimidated. passive-aggressive communication an att empt to express your feelings and needs indirectly through body language, actions (i.e. silent treatment), tone of voice (i.e. sarcasm) or through a third party
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Last Update: 2013-06-10
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