Sie suchten nach: indicator (Tagalog - Englisch)

indicator kahulugan
indicator meaning

sa lahat ng mga gagamit ng lpu siguruhing nasa kulay berde ang indicator
starting from binilui

take a look at the middle portion of exhibit 8.2, the customer service and marketing balanced scorecard. this level of the organization repre- sents the first level of cascading at nova scotia power. to build an effective scorecard the customer service and marketing business unit carefully re- viewed the corporate balanced scorecard and determined which of the objectives and measures on that scorecard they could influence. in the ex- ample presented, one measure appearing on the corporate balanced scorecard was “customer loyalty rating.” the customer service and mar- keting business unit was obviously interested in this critical indicator and felt they could positively influence its outcome. therefore, they chose to develop a performance measure on their balanced scorecard that would indicate how they thought they could successfully move the needle on this measure at their level. but take a close look at the measure they developed. first of all, while the corporate objective and measure appeared in the customer perspective, the measure developed by customer service and marketing was better suited to the internal process perspective of their scorecard. the objective they chose mirrored the corporate objective, but the new measure better captured how they could influence the corporate indicator of customer loyalty rating. the business unit knew from their research that a number of key customer processes contained specific bottle- necks and issues that were consistent sources of customer dissatisfaction. they felt that by redesigning the most troublesome of those processes they would be able to positively influence customer loyalty rating at the corpo- rate level. following the technique of determining which corporate objec- tives and measures they could influence allowed the customer service and marketing business unit to create a balanced scorecard that demonstrated to the entire company how they would contribute to nova scotia power’s success.
efficiency and quality