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we have now entered a new era of knowledge capital where generation , dissemination , and use of knowledge have become the key determinant of wealth creation .
अब हम ज्ञान - पूंजी के नए युग में प्रवेश कर रहे हैं , जहां ज्ञान की सृष्टि , प्रसार व प्रयोग पूंजी - उत्पादन का एक महत्वपूर्ण विर्धारक है ।
growth of the industrial sector at a higher rate and on a sustained basis is a major determinant of a country ' s overall economic development .
औद्योगिक क्षेत्र में उच्चतर दर पर और खपत के आधार पर वृद्धि देश के समग्र आर्थिक विकास का एक निर्धारक है ।
human dimension : focus to be on the economic well - being of the farmers than just on production and productivity and this is to be the principal determinant of farmers policy .
मानवीय पक्ष - मुख्य जोर किसानों की आर्थिक दशा सुधारने पर रहेगा , न कि केवल उत्पादन और उत्पादकता केन्द्र में रहेगी और यह किसानों के लिए नीति निर्धारण की मुख्य कसौटी होगी
syllabus ic38 insurance agents (general branch) section i chapter 1: introduction to insurance: life insurance – history and evolution - history of insurance - insurance through the ages - modern concepts of insurance - history of insurance in india - life insurance industry - how insurance works - risk management techniques - risk avoidance - risk retention - risk reduction and control - risk financing - insurance vs assurance - insurance as a tool for managing risk - considerations before opting for insurance - role of insurance in society - insurance and social security. chapter 2: customer service: general concepts - why customer service - quality of service - customer service and insurance - insurance agent’s role in providing great customer service - the point of sale - best advice - the proposal stage - acceptance stage - the claim stage - grievance redressal - integrated grievance management system (igms) - the consumer protection act, 1986 - the insurance ombudsman - communication process - non-verbal communication - ethical behavior. chapter 3: grievance redressal mechanism: consumer courts, ombudsman - integrated grievance management system (igms) - the consumer protection act, 1986 - the insurance ombudsman. chapter 4: regulatory aspects of insurance agent: definitionsappointment of insurance agent by the insurer- appointment of composite insurance agent by the insurer- insurance agency examination- disqualification to act as an insurance agent- code of conduct- suspension of appointment of an agent- procedure for cancellation of agency- effect of suspension/cancellation of agency appointment- procedure to be followed in respect of resignation/surrender of appointment by an insurance agent- general conditions for appointment of agents by the insurerchapter 5: legal principles of an insurance contract: insurance contracts – legal aspects and special features - legal aspects of an insurance contract - elements of a valid contract - insurance contracts – special features - uberrima fides or utmost good faith - measures implemented to reduce the risk - breach of utmost good faith - insurable interest - gambling and insurance - proximate cause - contract of adhesion – indemnity – subrogation. section 2 chapter 6: principles of insurance: elements of insurance: – definition – exposure to risk - degree of risk exposure - basis of risk classification- hazard - types of hazards – mathematical principle of insurance (risk pooling) - conditions for insuring a risk – the insurance contract – insurance contract legal aspects – special features –indemnity – uberrima fides or utmost good faith – insurable interest – proximate cause chapter 7: documentation: proposal forms – roe of role of intermediary - duty of an intermediary towards prospect – acceptance of the proposal – premium receipt – cover notes-certificate of insurance – policy document – warranties – endorsements – interpretation of policies – renewal notice chapter 8: theory and practice of premium rating: – underwriting basics – definition – rate making basics – rating factors – hazard – moral hazard – physical hazard – addressing physical hazards - short period scales – minimum premium - sum insured – deciding the sum insured chapter 9: personal and retail insurance: householder’s insurance: - retail insurance products - sum insured and premium - shopkeeper’s insurance - sum insured and premium - motor insurance – its coverages - ‘third-party insurance’ - exclusions - sum insured and premium. chapter 10: commercial insurance: property / fire insurance: - variants of fire policy - market value or reinstatement value policies - declaration policy - floater policies - business interruption insurance – coverages - burglary insurance - risks covered under burglary insurance - cash cover - money insurance - coverage of money insurance - important exclusions - fidelity guarantee insurance - bankers indemnity insurance - jewelers’ block policy - engineering insurance - types of engineering insurance policies - marine insurance - marine cargo insurance - different types of marine policies - liability policies - statutory liability – types of liability policies. chapter 11: claims procedure: claims settlement process – importance of settling claims - -limitations or notice of loss – investigation and assessment – surveyors and loss assessors – claim forms – loss assessment and claim settlement - important aspects in an insurance claims – categories of claim – discharge vouchers – post settlement action – selvage – recoveries – disputes related to claims – other disputes resolution mechanisms section 3 chapter 12: introduction to health insurance: what is health care – definition of health determinants of health – levels of healthcare – levels of health care – types of health care – factors affecting the health systems in india – evaluation of health insurance in india – employees state insurance scheme - central government health scheme – commercial health insurance - health insurance market – infrastructure public health sector - private sector providers – pharmaceutical industry – insurance providers – intermediaries – insurance selling activities – insurance servicing activities – financial product distribution – other important organizations which form part of the health insurance market. chapter 13: insurance documentation: proposal forms – standard form of declaration – nature of questions in a proposal form - elements of proposal – medical questionnaire – role of intermediary - duty of an intermediary towards prospect (client) – acceptance of the proposal –(underwriting) – note on underwriting and processing of proposals – premium receipts – definition – payment of premium in advance - method of payment of premium – policy document - conditions and warranties – endorsements - specimen endorsements – interpretation of policies – renewal notice – anti –money laundering and know your customer guidelines chapter 14: health insurance products: classification of health insurance product – introduction – definition – features of health policies – broad classification of health insurance products – irda guidelines on standardization in health insurance – hospitalization indemnity product – top up covers or high deductible insurance plans – senior citizen policy – fixed benefit covers – hospital cash – critical illness – hospital daily cash policy – critical illness policy – long term care insurance – combi-products – package policies – micro insurance and health insurance for poor sections – rashtriya swasthya bima yojana - pradhan mantri suraksha bima yojana - pradhan mantri jan-dhan yojana – personal accident and disability cover- overseas travel insurance – group health cover – special products – key terns in health policies chapter 15: health insurance underwriting: what is underwriting – definition –need - underwriting basic concepts – file and use guidelines – other health insurance regulations of irdai – basic principles of insurance and tools for underwriting -underwriting process – group health insurance – underwriting of overseas travel insurance - underwriting of personal accident insurance chapter 16: health insurance claims: claims management in insurance – stakeholders in claim process – role of claims management in insurance company - management of health insurance claims – challenges in health insurance – claims process in health insurance - documentation of health insurance claims – claims reserving – role of third party administrators – claims management –personal accident – overseas travel insurance
गुोगल हिंद कोर्स योग्य नहीं है! आप पिछले परीक्षा वर्ष में विफल रहे हैं, आप चालू वर्ष में नियमित रूप से नहीं दिखाई दे सकते। कुंजी: संरक्षित
Dernière mise à jour : 2017-12-19
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