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holy grail
sangraal

tuan holy
holy lord

holy see (vatican city state)
holy see (vatican city state)

ya allah… shower us with your blessings during this holy month of ramadan, and give us the strength to perform good deeds in your name
may allah blessing upon on you

the purpose of the present study is to examine some issues and factors related to the customer relationship management and formalize a framework of islamic customer relationship management, on the basis of primary sources of islam e.g., the holy quran, hadith and islamic literature.
the current business environment is characterised by fierce competition between companies and the use of customer relationship management systems, in this context, has become a necessity. the system aims to create and develop durable value and establish relationships with customers. however, our literature review points to a lack of a theoretical framework that clarifies the islamic viewpoint on customer relationship management.