Je was op zoek naar: combinations (Engels - Oezbeeks)

here you can add, edit, and delete custom message templates to use when you compose a reply or forwarding message. create the custom template by selecting it using the right mouse button menu or toolbar menu. also, you can bind a keyboard combination to the template for faster operations. message templates support substitution commands, by simply typing them or selecting them from the insert command menu. there are four types of custom templates: used to reply, reply to all, forward, and universal which can be used for all kinds of operations. you cannot bind a keyboard shortcut to universal templates.
message - >