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llythyr ymateb yr ymddiriedolaeth i gŵyn wreiddiol yr achwynwyr
the trust's response letter to the complainant's original complaint

cyn belled â phosibl , bydd yn seiliedig ar brofiadau gwirioneddol achwynwyr a staff yr nhs
as far as possible , it will be based on the actual experiences of complainants and nhs staff

talaf deyrnged arbennig i'r 259 o achwynwyr , y rhoddodd 129 ohonynt dystiolaeth lafar
i pay particular tribute to the 259 complainants , of whom 129 gave oral evidence

fel aelodau , yr ydym oll wedi dod ar draws achwynwyr sy'n cwyno'n gyson
as members , we have all come across consistent complainers

mae bron 75 y cant o'r achwynwyr yn y du yn teimlo bod y weithdrefn yn unochrog ac yn annheg
almost 75 per cent of uk complainants feel that the procedure is biased and unfair

fodd bynnag , gallem leddfu pryderon yr achwynwyr drwy sicrhau eu bod mewn cysylltiad ac yn cael eu hysbysu yn ystod y broses
however , we could ease the concerns of complainants by ensuring that they remain involved and informed during the process

dyma rybudd i unrhyw un a gaiff ei demtio i awgrymu mai dim ond achwynwyr a phroffwydi job sy'n rhybuddio am ddadymrwymiad
this is a warning to anyone tempted to suggest that only whingers and scaremongers warn of decommitment

yn sgil yr wybodaeth gan yr achwynwyr ac adborth a gwybodaeth gan yr ymddiriedolaeth does dim amheuaeth gan y bwrdd bod yr ymddiriedolaeth wedi methu â chyflawni eu cynllun iaith yn llawn yn yr achos hwn.
in light of the information submitted by the complainant, and after receiving feedback and information from the trust, there is no doubt in the board's opinion that the trust has failed to fully carry out its language scheme in this case.

fodd bynnag , nid ymchwilir i gyfran uchel o gwynion , am resymau syml megis achwynwyr yn cysylltu â'r cyrff anghywir neu beidio â chwyno am gamau gweinyddol
however , a high percentage of complaints are not being investigated , for simple reasons such as complainants approaching the wrong bodies or not complaining about administrative actions

byddai'r achwynwyr yn amau bob amser fod gan y sawl a oedd yn delio â'u cwyn gymhelliad cudd i amddiffyn y corff a'r unigolion oddi mewn iddo
complainants would always question whether the person dealing with their complaint had an ulterior motive to protect the organisation and the individuals within it

dywed fod yr achwynwyr , mewn llawer o achosion sy'n ymwneud â gweithredoedd awdurdodau lleol , yn cael eu cynghori yn y lle cyntaf i gysylltu â'r ombwdsmon dros lywodraeth leol
he reports that , for many cases concerning the actions of local authorities , complainants are initially advised to contact the local government ombudsman

mae nifer o'r achwynwyr cyson hyn wedi cyflwyno eu hachosion i'r ombwdsmon ac wedi canfod y rhwystr ar y llwybr hwnnw hefyd , am yr un rhesymau'n aml
many of those persistent complainers have taken their cases to the ombudsman and have found that that route is also blocked , often for the same reasons

fodd bynnag , dywed y dylai unrhyw gyfyngiad a roddir ar achwynwyr ddeillio o bolisi teg a chyson a dim ond os oes rhesymau da dros wneud felly y dylid ystyried bod ymddygiad achwynnydd yn flinderus neu'n afresymol o daer , nid dim ond am eu bod yn ymddwyn yn egnïol neu benderfynol
however , he notes that it is desirable that any restriction placed on complainants should be the result of fair and consistent policy and a complainant should only be regarded as vexatious or unreasonably persistent if there are good reasons for doing so and not just because they are forceful or determined

a all gadarnhau na fydd cyfanswm yr adnoddau a fydd ar gael i'r swydd gyfunol yn llai na swm yr adnoddau o swyddi'r rhagflaenwyr ? a hefyd , pa adnoddau ychwanegol a fydd ar gael i sicrhau y gall y swyddogaethau a'r pwerau newydd gael eu cyflawni er budd achwynwyr ?
can she confirm that the overall resources available to the combined office will not be less than the sum of the resources from the predecessor offices ? also , what additional resources will be made available to ensure that the new functions and powers can be carried out in the interest of complainants ?