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customer satisfaction and feedback form
borang maklum balas pelanggan
Última atualização: 2021-11-10
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feedback form
surat pengesahan nama jpn
Última atualização: 2019-03-15
Frequência de uso: 1
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cocu qa level 4 work activities related knowledge 1. identify customer feedback category i. type of customer companies ii. customer suggestion iii. customer feedback workflow 2. plan method customer feedback rectification i. method to rectify customer feedback 3. analysis customer feedback information / survey i. customer feedback information / survey data ii. customer feedback information / survey data location 4. propose problem solving customer feedback i. customer feedback information / survey analyzing technique 5. evaluate corrective and preventive action (capa) effectiveness i. capa accuracy within tolerance ii. capa product quality effectiveness according to specification iii. capa effectiveness appearance according to requirement iv. capa effectiveness completeness 6. evaluate customer feedback satisfaction i. customer feedback satisfaction accuracy within tolerance ii. customer feedback satisfaction according to specification iii. customer feedback satisfaction appearance according to requirement iv. customer feedback satisfaction completeness 7. report customer feedback analysis timely i. customer feedback analysis timely activities reporting format ii. customer feedback analysis timely reporting criteria iii. procedure to write customer feedback analysis timely report iv. record keeping procedures
rampas
Última atualização: 2014-10-23
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