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transalte
resume roberto galan arias personal data: roberto galan arias hato pintado marital status: single panama city mobile phone:507 63492126 panama email: rob.galan@hotmail.com education: 2009-2012 universidad latina –system engineering 2003 - 2005 universidad tecnologica – 3 years of system engineering . 1997 - 2002 high school academia bilingue nueva esperanza, graduated in science ,letters and comerce. experience: jobs: 2014-current – glaxosmithkline panama (validation specialist) • manage all system inside the company • manage the training of the personal on computerized systems 2012 – 2014 pccw telerservices (training manager) • handle trainers • update information • make sure the information is provided correctly (i manage different tranining on projects during my time on pccw including kohls ,zoosk, sprint , chase insurance) 2010 –2012 dhd media group ( international manager) • handle international callcenters • do reports • manage the information (i manage the expansion on different center and the coordination of the training of the employees) april 2009- 2010 technology solutions ( customer support manager) • handle calls from customers • help customer solve technicals issues • do reports excel , google docs, word. 2008- april 2009 epiccash.com (floor manager) • handle reports • support and customer service • assist to conventions to close deals 2008 – march 2008 – general manager. master link s.a • implemented and promoted agile methodology and practices. • manage personal • generate reports • generate traffic • handle affiliates traffic and go conventions to close some deals for the company 2006 – 2008- training manager. sups inc • developed financial reports in reporting services. • beta tested new releases (quality assurance). • handle cams studio • provide materials to generate traffic for www.webcams.com 2005 – 2006 – customer service agent . nars panama • customer service calls • handle customer inquires skills: • working on projects in a team. working independantly and taking initiative. • leading a team in an agile fashion using sprints, daily standup, retrospectives and various other elements of the scrum methodology. • ability to see the client’s point of view as an external consultant. • very focused on testing projects languages: spanish: native language; english: fluent. interests & character: positive aspects: proactive in learning new technologies, punctual, tester, patient, strong character, perfectionist. negative aspects: perfectionist, always busy, sometimes leading to forgetfulness. extra information: received two cerfticates of acknowledgement for exceptional efforts. because of a very active commitment to the school by maintaining the intranet for 3 years, creating the external site and a web application for the school, along with voluntary lectures about new technology. i have been involved in technology since i was young, and this is still my driving force every day. designing and developing assignments and achieving a nice result gives me great satisfaction personally.
Last Update: 2017-05-10
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google transalte
google translate
Last Update: 2022-02-03
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asimismo, hay que señalar que transalt se ha inspirado en las experiencias positivas de otras empresas, especialmente en el contexto del "proyecto contra las barreras de la edad".
the subsidy is on a reducing scale and is based on the assumption that in the first three years an enterprise can generate sufficient revenue to cover 30% of its allowable costs.
Last Update: 2014-02-06
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