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klachtenbehandeling;
handling of complaints;
Last Update: 2017-04-06
Usage Frequency: 1
Quality:
de klachtenbehandeling;
handling of complaints;
Last Update: 2014-11-21
Usage Frequency: 1
Quality:
(5) klachtenbehandeling;
(5) the handling of complaints;
Last Update: 2017-04-06
Usage Frequency: 2
Quality:
meer in het bijzonder hebben alle consumenten recht op dienstverlening en klachtenbehandeling door hun elektriciteitsleverancier.
in particular, all consumers shall have the right to a good standard of service and complaint handling by their electricity service provider.
leden 2 en 3 – contactgegevens, gratis telefonische advieslijnen en verplichtingen inzake klachtenbehandeling
paragraphs 2-3 – contact details, free telephone advice services and obligations concerning the handling of complaints
de twee vrijwillige overeenkomsten inzake klachtenbehandeling worden op dit moment niet volledig door alle partijen nageleefd.
the two voluntary agreements on complaint handling are currently not fully respected by all parties.
daarnaast beoogt de hoge raad een professionalisering van de klachtenbehandeling op het niveau van de rechtbanken en parketten zelf.
in addition to this optimization, the high council also intends to professionalize the handling of complaints by the courts and public prosecutor’s offices.