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9. customer relationship management, siebel
客户关系管理siebel
Last Update: 2016-12-04
Usage Frequency: 1
Quality:
86. currently, the main initiative of the crm project is ineed, which is an enterprise solution using the oracle siebel technology platform.
86. 目前,客户关系管理项目的主要举措是ineed,它是一个使用甲骨文公司siebel技术平台的企业解决方案。
Last Update: 2016-12-04
Usage Frequency: 1
Quality:
oracle/siebel customer relationship management software was acquired for the ineed project and the system configured for improved information and communications and technology help desk support for field missions
已购置ineed项目所用的甲骨文/siebel客户关系管理软件,并进行了系统配置,以改进向外地特派团提供的信息和通信技术服务台支持
Last Update: 2016-12-04
Usage Frequency: 1
Quality:
(b) information technology services management and facilities services management: improving business processes using the siebel customer relationship management software as the basis for the automation;
(b) 信息技术服务管理和设施服务管理:在使用siebel客户关系管理软件的基础上实现自动化,以改进业务进程;
Last Update: 2016-12-04
Usage Frequency: 1
Quality:
(d) information, communications and technology management: provide advice in the provision and utilization of information technology giving due consideration to corporate ict strategy, including mandatory replacement and maintenance of software, hardware and telecommunications equipment; develop and maintain local software applications; collaborate and coordinate business requirements with headquarters for the roll-out of the new enterprise resource planning system (umoja); in collaboration with headquarters, provide support to the siebel customer relationship management centre of excellence; augment existing infrastructure to support secure remote access to internal data; implement a comprehensive disaster recovery strategy; maintain compliance with iso27001; and provide ongoing operations support, including imis support and maintenance;
(d) 信息、通信和技术管理:在信息技术的提供和利用方面提供咨询,同时适当考虑到机构的信息和通信技术战略,包括软件、硬件和电信设备的强制更换和维护;开发和维护当地软件应用程序;配合和协调总部在推出新企业资源规划系统方面的业务要求,向siebel客户关系管理英才中心提供支助;增强现有基础设施,在内部数据的安全远程联通方面提供支助;执行全面灾后恢复战略;继续履行iso-27001号认证标准;提供持续业务支持,包括综管系统支助和维护;
Last Update: 2016-12-04
Usage Frequency: 1
Quality: